Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...Reports to: Head of Marketing Role Overview Golfbreaks is the... ...Performance Marketing Specialist to own paid media execution,... ...- Flexible mix of office and remote work schedule (based in/around... ...teams to align paid media with email, SMS, and remarketing efforts...
Short Description We are looking for a Copy & Content Specialist to produce compelling copy across multiple channels, with... ...Responsibilities : Develop copywriting content across blogs, websites, social media, email campaigns, and print collateral. Write and edit copy...
...automation initiatives that impact Treasury Support the preparation and automation of Treasury schedules for accounting close, GAAP financials, and SEC filings. Provides support during M&A transactions and Investor Relations activities facing internal and external...
...oriented environment Paid training no experience needed Opportunities for growth and... ...rewarding career in janitorial services!Shifts:ALL SHIFTS AVAILABLE (Full-Time, Part-... ..., as public buses do not run during some night shifts.~Must be able to pass a criminal...
Job Title: Registered Nurse Behavioral Health (Children & Youth) Profession: Registered Nurse Specialty: Behavioral Health... ...or pediatric experience preferred Additional Information COVID-19 Vaccine: Required Medical exemptions only For more...