IT technical support specialist Job at JW HICKS INCORPORATED, Knox County, OH

bEtGMXVhY2pLbkY4V1BPdGRCd2xPeXpxc2c9PQ==
  • JW HICKS INCORPORATED
  • Knox County, OH

Job Description

Salary: $45,000 - 48,000 per year Requirements:

  • Strong understanding of Windows desktop operating systems and software
  • Some knowledge of Windows server operating systems and Linux
  • Familiarity with Windows batch scripting and PowerShell
  • Competence in databases and SQL
  • Knowledge of networking concepts and protocols
  • Experience with basic hardware troubleshooting and repair
  • Familiarity with patch management
  • Basic awareness of IT security protocols
  • Understanding of two-factor authentication
  • Ability to engage in projects involving data analysis and reporting
  • Excellent written and verbal communication along with active listening capabilities
  • Strong time management, scheduling, multitasking, and prioritization skills
  • Dependable and adaptable
  • Capacity to acquire new concepts through data and proficient in research and citation
  • Ability to pass a post-offer, pre-employment physical and drug screening
Responsibilities:
  • Provide technical support for end-users regarding IT issues
  • Troubleshoot and resolve hardware and software problems
  • Assist in the management of network and server environments
  • Participate in the development and documentation of IT procedures
  • Conduct training sessions for employees on IT best practices
  • Collaborate with team members on various technical projects
  • Ensure timely resolution of support tickets and user inquiries
  • Stay updated on the latest technologies and software applications
Technologies:
  • Hardware
  • Support
  • Linux
  • Network
  • PowerShell
  • SQL
  • Security
  • Windows

More:

At JW Hicks, we are continuously seeking skilled professionals to enhance our expanding team in Knox, Indiana. We are dedicated to delivering top-notch refractory products and are looking for individuals with an entrepreneurial mindset who share our commitment to excellence. We offer competitive compensation along with merit-based increases, comprehensive health benefits, career growth opportunities, and a supportive work atmosphere. This position operates Monday through Friday during day shifts, catering to those seeking stable, year-round employment.

last updated 2 week of 2026

Job Tags

Full time, Monday to Friday, Day shift,

Similar Jobs

AeroVironment

Test Technician II Job at AeroVironment

**Worker Type**Contractor**Job Description****Summary**The **Test Technician II** is primarily responsible for the testing/assembling of Small Unmanned Arial System products in our manufacturing facility, following released engineering drawings and assembly instructions... 

Madison Allied LLC

New York Real Estate Agent- Live Leads Provided Job at Madison Allied LLC

 ...Job description Licensed Real Estate Agents Join the Remote Team at Madison Allied (New York)...  ...Work from anywhere with no required office time or set hours. Competitive Commission...  ...opportunity with flexible scheduling part-time or full-time. If you're ready to grow... 

Lawton Standard

Production Worker Job at Lawton Standard

 ...are a foundry looking for production team members. No foundry experience necessary! Whats in it for you? Steady Work Career in a...  ...quality parts and products that are critical to industries such as mining, marine, HVAC, and oil & gas Jobs may include sand molding,... 

L&M Fleet Supply

Department Head (Clothing) - Virginia Store Job at L&M Fleet Supply

Department Head (Clothing ) Our Perfect Match: We are looking for someone who loves to merchandise various products, loves to communicate with customers & likes to have fun at work, while getting things done. Previous experience and/or knowledge of clothing products...

Instacart

Web Marketing Manager, CRO Job at Instacart

 ...Web Marketing Manager, CRO Get a Taste of Instacart Instacart is a hybrid remote team. Most of our roles are open to in-office, flex, or remote work. No matter what you bring to the potluck, theres a seat at the table for you. We celebrate the unique and diverse...