IT Technician / Network Administrator / Help Desk Technician Job at Logical Pros, Dickson, TN

bDZwenNxRW9JM3R4VnZtcmNCd2tQUzNzc2c9PQ==
  • Logical Pros
  • Dickson, TN

Job Description

Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultants/Network Administrators/Help Desk Technicians to join our dedicated team.

Primary Duties and Responsibilities:

• Installation, control, and maintenance of PCs, servers, and peripherals on/off-site.
• Manage and monitor customer WANs and LANs.
• Install new and maintain existing hardware and software.
• Respond to inquiries and requests for assistance from our customers regarding computer systems, telephones, and other electronic devices. Identify problems, troubleshoot, and provide miscellaneous support.
• Consult with customers and recommend computer hardware and software to enhance their operations.
• Assist with setting up backup hardware and software.
• Oversee regularly scheduled maintenance of various customer IT assets, including PCs, servers, and printers.
• Company vehicle, computer, and phone provided during work hours.

Job Requirements:

  • Knowledge of Microsoft Office, including Outlook, Word, and Excel.
  • Working knowledge of computer hardware, including PCs, servers (all modern versions), printers, routers, etc.
  • Familiarity with Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks, and other common software programs.
  • Report IT problems and issues to central dispatch for follow-up scheduling when necessary.
  • Provide complete details of all service calls, whether on or off-site, including hours worked, recommended changes, upgrades, and replacements.
  • Possess excellent verbal and written communication skills and communicate effectively with customers and employees.
  • Must maintain a neat appearance, be organized, and be able to multitask.
  • Proactive in finding and implementing support resolutions for all customers efficiently and professionally, while also being able to work independently when required.
  • Must be a team player, assisting other employees with troubleshooting and resolutions when necessary.
  • Must pass a drug screening and background security check before employment - no exceptions

Benefits:

  • Friendly and productive work environment
  • Paid time off
  • Paid holidays
  • Company-provided computer, cell phone, and tools vehicle (during work hours)
  • Health insurance options
  • Dental insurance options
  • Vision insurance options
  • Life insurance
  • 401K

Job Tags

Full time, Work at office,

Similar Jobs

Matrix Design Group

Senior Computer Vision Engineer Job at Matrix Design Group

 ...help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the...  ...model deployments Implement CI/CD pipelines for models, data, and source code Work with product and project managers to ensure... 

antidote

Campaign Manager Job at antidote

about antidote hi! we're antidote a marketing agency communicating through email & sms. it's a weird niche, and one crowded with self-described "direct marketers." we're not that....we genuinely love brands, design, all things creative & running *profitable marketing...

Aerotek

Helicopter Mechanic Job at Aerotek

**Blackhawk Aircraft Mechanic - UH-60****Job Location:** Guntersville, AL (40 Mins South of Huntsville)**Overview / Job Description** :Aircraft Mechanics will be performing Phase Maintenance and Modifications for UH-60 aircraft in Guntersville, AL. Phase Maintenance ...

Meals on Wheels Central Texas In Home Care

Caregiver needed Part-Time Job at Meals on Wheels Central Texas In Home Care

We are searching for a mover, and a shaker who is amazingly talented, able to leap small buildings in a single bound, won't let anything stand in my way kind of professional Caregiver to join our amazing team of over 250 employees serving Austin and Surrounding Areas...

Instacart

Web Marketing Manager, CRO Job at Instacart

 ...Web Marketing Manager, CRO Get a Taste of Instacart Instacart is a hybrid remote team. Most of our roles are open to in-office, flex, or remote work. No matter what you bring to the potluck, theres a seat at the table for you. We celebrate the unique and diverse...