Job Description

Are you E.P.I.C?!

Do you display E mpathy, P assion, I ntegrity, and C ommitment? If YES, join us at HSS where we are passionate about healthcare and provide seamless services to our clients and colleagues.

About the Position

The Medical Delivery Technician is responsible for delivering, setting up, picking up, and troubleshooting Durable Medical Equipment (DME). As the face of the company, the Medical Delivery Technician provides exceptional customer service, embodying our core values of E mpathy, P assion, I ntegrity, and C ommitment in every interaction.

• Deliver and install Durable Medical Equipment (DME) in a safe and timely manner.



• Provides delivery, pick up, and maintenance of all types of home medical equipment and medical supplies.



• Safe operation, organization, and maintenance of a company-owned vehicle.



• Educates patients, family members, and caregivers on proper and safe use of equipment.



• Minor repair and equipment troubleshooting.



• Thorough and accurate completion of all paperwork, trip logs, and van inventory checklist.



• Organizes and maintains equipment according to company policies.



• Frequent lifting, pushing, pulling, and carrying of equipment of varying weights.



• Navigating different sized areas to deliver and install the equipment.



• Picking up equipment and bringing equipment back for sanitation.

What We’re Looking For

• Valid state-issued driver’s license in the state where the employee works, required.



• Ability to cover one week of on-call requirements per month. 



• High school diploma required.



• 1 year of delivery and/or customer service, strongly preferred.



• Candidates should possess a safe driving history and will be required to complete a background screening as part of the hiring process.



• Must be 21 years of age to meet the coverage requirements of the company’s auto insurance.



• Ability to lift, push, pull, and carry equipment of varying weights.

Qualifications for Success

• Kind and friendly attitude.



• Excellent verbal and written communication skills.



• Organized with high attention to detail.



• Professional and courteous demeanor.



• Good mechanical skills.
  
  

What You Get - Benefits That Go Beyond the Basics

• Comprehensive Health Coverage



• Medical, Dental, and Vision insurance to keep you and your family well.



• Future-Ready Retirement Plan 



• 401K with 3% company contribution after one year and 1,000 hours worked



• Time to Recharge



• Generous PTO, Vacation and 9 Paid Holidays



• Extra Support When You Need It



• Short Term Disability (optional) and Company-Paid Long-Term Disability



• Free Confidential Employee Assistance Program 



• Be Part of Something Bigger



• Join an organization that values giving back through community programs



• Additional  Perks
  
  
  
  
  
  • On-Call pay & Cell Phone Reimbursements
    
    
  
  
  

Compensation 

• $17.50 - $19.50 per hour, dependent on experience 

Shift

• Monday - Friday, 10:00am - 6:30pm

Location 

• Concord, NC

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