Job Description

WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies, with the operational expertise and financial resources to serve the Midwest’s energy needs safely, reliably and responsibly. Our subsidiaries focus on reliable service, customer satisfaction and shareholder value. Together, we provide energy services to more than 4.5 million customers in Wisconsin, Illinois, Michigan and Minnesota. Our combined assets allow operating efficiencies across 70,600 miles of electric distribution lines, 50,700 miles of natural gas distribution and transmission lines, and 7,100 megawatts of reliable power plant capacity. Our family of companies is committed to delivering world-class reliability and the very best customer care anywhere. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. Job Summary The PG Business Process Analyst will be responsible for conducting research, gathering and analyzing data and providing insights to support decision-making processes. The PG Business Process Analyst will work alongside senior business analysts to assist in development, implementation and optimization of business processes to encourage maximum efficiency and effectiveness across the organization.Job Responsibilities Develop Assist in developing and implementing new initiatives to improve efficiency and effectiveness Conduct research and gather data from a variety of sources, including customer feedback, market trends and internal data systems Document current process and workflow using process mapping techniques Assist with development and configuration of applications and processes Analyze Gather data to identify patterns and trends, and provide insights that inform business decisions. Validate effectiveness of business initiatives and suggest improvements. Other Maintain positive relationships with stakeholders, ensuring they receive exceptional customer service and support Collaborate with other members of the business team to identify areas of improvement and develop solutions Perform activities contributing to the integration of software solutions, business workflows, and training programs to propel WEC Energy Group to a cleaner energy future.Minimum Qualifications

• Associate PG Business Process Analyst: an entry level analyst position where prior PG or process experience is preferred. Bachelor’s degree in Business Administration, Economics, Finance, Information Systems, Communications, Computer Science, Engineering or related discipline. In lieu of degree, 5 years’ experience in business environment
• PG Business Process Analyst: requires 3 years of experience in business or data analytics or related field. Bachelor's degree in a related field (e.g., business administration, economics, finance, information system technology, communications); In lieu of a degree, a minimum of 8 years’ experience in business environment
• Senior PG Business Process Analyst: requires 5 years of experience in business or data analytics or related field. Bachelor's degree in related field (e.g., business administration, economics, finance, information system technology, communications); In lieu of a degree, a minimum of 10 years’ experience in business environment
• Strong written and verbal communication skills
• Strong analytical skills, including the ability to gather, organize and analyze large amounts of data
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Knowledgeable in Microsoft Office Suite, particularly Excel and Visio
• Ability to travel up to 30% of the time

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