Job Description

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit .

Overview

As the Manager of Production, you will oversee a skilled team responsible for the printing, packaging, and distribution of lottery tickets. This role is critical in ensuring all products meet rigorous standards for accuracy, security, and presentation, while fostering a workplace culture focused on safety, operational excellence, and continuous improvement.

Please note: This role requires working overnight hours from 6:00 PM to 6:00 AM.

What You’ll Do

• Oversee daily operations across flexographic printing presses and packaging lines
• Lead, coach, and develop production associates, machine operators, and team leads to achieve assigned KPIs
• Ensure quality control through inspection, verification, and adherence to production standards and protocols
• Coordinate with logistics and inventory teams to meet on-time delivery commitments
• Monitor equipment performance and partner with Maintenance to resolve issues and improve reliability
• Maintain accurate records for packing, voiding, ticket tracking, and production metrics
• Promote a clean, organized, and safety-first work culture
• Create, document, and train to standard operating procedures
• Establish leader standard work protocol
• Deliver performance evaluations that highlight strengths and support professional growth
• Hire, train, and mentor team members, building a culture of learning and accountability
• Troubleshoot operational challenges and allocate resources to maintain workflow
• Provide training to employees and contingent workers to ensure readiness and position expectations are met
• Represent Brightstar to customers and the community, reflecting our values and commitment
• Ensure compliance with Federal, State, Local, ISO, and company safety and quality policies
• Track performance data, optimize resource usage, and manage costs effectively
• Drive continuous improvement in processes, quality, and cost-efficiency using lean manufacturing tools and methods
• Maintain detailed reports and align team metrics with company goals
• Strive to win, every day!

What You Bring

You’re a proven leader with a strong foundation in high-speed production environments and a passion for operational excellence. You thrive in fast-paced settings and bring a hands-on approach to leadership, safety, and continuous improvement.

Qualifications and Experience

• 5+ years in a leadership role with increasing levels of responsibility
• 3+ years in production, packaging, or printing operations (flexographic or offset printing experience strongly preferred)
• 1+ years of direct supervisory or management experience
• Bachelor’s degree or equivalent experience in a related field
• High school diploma required; Associate’s or technical degree preferred

Technical Expertise

• Strong understanding of industrial equipment and packaging workflows
• Knowledge of raw materials, tools, and processes used in high-speed printing and packaging
• Familiarity with secure printing, labeling, or ticketing environments
• Working knowledge of environmental regulations, OSHA standards, and safety compliance
• Training in lean manufacturing or continuous improvement methodologies

Skills That Set You Apart

• Skilled in leading press/printing operations with crossover responsibility for packaging
• Proficient in Microsoft Office (Outlook, Word, Excel) at an intermediate level or higher
• Excellent communication, organizational, and problem-solving skills
• Ability to perform physical tasks including sitting, standing, walking, bending, stooping, climbing stairs, and kneeling

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

#LI-MS1

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $INSERT HERE - $INSERT HERE. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

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